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Shipping Fees and Policies

1. Shipping costs shown include fuel surcharges.

2. Import duties, taxes, remote area shipping fee and other customs related charges are not included.

3. Buyers bear all responsibility for all extra charges incurred( if any).

4. All shippings can be tracked on the website: http://www.17track.net/en/.( SF-Express: http://www.sf-express.com/us/en/)

5. The Post Office(China Post, HK Post, Singapore Post, Sweden Post) can not provide complete shipping information of the following countries because of the network or politics of destination. But this does not mean your order isn't in transit. Please wait for the express company to contact you.

The countries are as follow: Algeria, Andorra, Anguilla[UnitedKingdom], Australia, Austria, Bahamas, Bangladesh, Bangladesh, Barbados, Belarus, Benin, Bhutan, Botswana, Canada, CapeVerde, CentralAfricanRepublic, Chad, Chile, Colombia, Comoros, Cuba, Dominica, DominicanRepublic, ElSalvador, EquatorialGuinea, Fiji, Gambia, Georgia, Germany, Guinea, Guyana, Haiti, Honduras, Iraq, Israel, Jamaica, Kiribati, Kuwait, Laos, Libya, Madagascar, Maldives, Mali, Mauritania, Mauritius, Monaco, Mongolia, Morocco, Mozambique, Mozambique, Netherlands, NewCaledonia, Niger, Oman, OranIslands[Finland], Peru, Philippines, Qatar, Russia, Rwanda, SaintLucia, Swaziland, Tajikistan, TheRepublicofCongo, Togo, Tunisia, Turkmenistan, Tuvalu, Uganda, UnitedKingdom, UnitedStates, Uzbekistan, Uzbekistan, Vanuatu, Vatican, Venezuela, Zambia, Zimbabwe.
 

6. Since August 27th, 2018, all international mail arriving in Brazil through the Correios (Post Office) should be subject to the collection of a R$15 postal fee.

For Faster Shipping,

For detailed information on faster express delivery, please contact our customer service person for more detail, contact now:dt@chaonaer.com
 
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

* Please submit a ticket within 1 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.

Delivery     

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